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Q: I use credit card to have a payment on your web site. How do I know my payment is successful?

A: Please wait within 24 hours (excluding Sunday). Our salesman will update your payment status in your account. Please log in your account to check the payment status. If your order status doesn’t update in your account, it will mean that your payment still doesn’t transfer to us. You can directly contact salesman for details. Thanks.

Q: Why does my payment via credit card always fail?

A:

1.Please fills in the accurate details in your Credit Card during the Processors gateway verification.

2. Please try to complete the order before time out in the payment. We use the function of time out to protect the payment of customers.

3. Please make sure your IP address and Issuing country of card are the same.

4. Please notice that there is a server downtime at the point of the CC payment, so that the order cannot be completed fully.

5. Please remember that if you clicked REFRESH or BACK button, caused that the order would be generated. But payment was not accepted. Because of the Processor gateway will reject such double checkouts about over clicking.

6. Please try to tell the relevant personnel of bank that doesn’t stop the transaction. If your Credit Card Issuing Bank think that this is a foreign transaction, their system will automatically rejected or declined the transaction.

Q: Can you accept the payment via PayPal? and how can I get instantly refund?

A: Sorry. we are not able to accept paypal.

Q1: Would you e-mail me my tracking number when package shipped or located in a special place in your shop? How should I seek out?

A1: We will not send you e-mail to inform about your tracking number. However, we will update the tracking number information in your account of our web site. Pls log in your account to check your tracking number. Thanks.

Q2: What modes of payment do you accept?

A2: We accept Credit Cards online, Moneygram, Bank Wire Transfer and Western Union. For the wholesale order, Bank Wire Transfer, and Western Union are recommended. Please submit the full payment in advance, and add merchandise price with the shipping cost.

Q3: How long will you ship out the watches after you receive the payment?

A3: Normally. We will ship out package in 3 working days. When we received the payment from customer, we will directly provide tracking number to customer.

Q4: I have been trying to track shipment. As you see, after the package left sorting center in a long time, nothing is displayed. So, please tell me the reason.

A4: There are 2 reasons:

a. Because of your package on the plan delivering, and it will display shipping information on the internet when the package reach to your country.

b. Because of EMS post office does not update immediately shipping information on the internet.

Q5: How much I would pay including shipping? How long does it take to here?

A5: please click this URL link to know: http://www.timesshop.net/cms.php?id_cms=1

Q6: Do you have secure gateway in my payment? Will you get my payment and credit card information?

A6: Our payment gateway is 100% secure, and your credit card information will never pass to us. When you have finished adding your products to the cart and ready to check out, you will be taken directly to the PayPal page for submitting payment before you enter any credit card information.

Q7: How and when are products normally sent?

A7: When payment has been received, products will be packed with case in our inventory within 2-3 working days.

Q8: How long will I receive my order after the payment was received?

A8: We arrange delivery within 3 days after the payment was received. We always ship via HK post. It normally takes 7-14 days to arrive the destination. For wholesale order, we always ship via EMS, and it normally takes 5-7 days to arrive the destination.

Q9: Does the gold color would fade out?

A9: It has two conditions. Firstly, you must understand that the gold color is electroplate or unalloyed K-gold. If it is a electroplate watch, one or two years later, it will become light gold basic on the attrite condition. But it cannot become white steel color. And if it is an unalloyed K-gold watch, it will be never fade out. But the sweat stain and chemical will erode K-gold that come into being the condition of oxidation. If you are in this condition, you will need to clean up the watch in any watch-shops.

Q10: How would I get the wholesale price, if I am a wholesaler?

A10: Please contact us by sending email to sales@timesshop.net. To show us that you want to get the wholesale price, and you will get the answer from reply.

Q11: WHAT IS THE FIRST THING I NEED TO DO WHEN I RECEIVING THE WATCH?

A11: If you receive the watch, please wind it. It is likely that the watch runs out of energy during the journey. Trough winding the crown, wind the watch about 15 - 20 full winds clockwise. If you know that your watch has battery, you will not need to wind it. If your watch has a screw-tight crown, you will need release it by winding it anti-clockwise until it is loose. Then you can wind it for 15-20 times clockwise as mentioned. When it is done, you can screw it tight by pushing the crown inside in which wind the crown clockwise and screw it tight back at the same time. Trough doing a manual winding of the watch, your watch will start to tick

Q12: MY WATCH IS AUTOMATIC, WHY DOES IT STOP?

A12: If your watch is a quartz version, it will mean that the battery has been used up. Therefore, please change the battery. If it is an automatic watch, it will run on stored energy. Its energy is gained from human hand kinetic movement. When you do not wear it, it will run out of stored energy so that it stops. In order to make it tick again, you have to wind it for 10 - 12 rounds by winding the crown clockwise. For readjusting correctly the Day or Date back, it depends on whether the crown is the one adjusting, recessed or button pusher. Then you can adjust accordingly for them. For the crown, pull it out lightly when adjust Date/Day (Most watches are like that). If you pull the crown out twice, it will adjust the Time. If it is a screw in the crown, you will not unscrew the crown anti-clockwise, and follow the same instructions in order to adjust Date/Day and Time.

Q13: HOW DO I SET THE TIME?

A13: In order to set time, you will not screw crown anti-clockwise direction if you have a screw in crown of watch. You need to softly and slowly pull the crown out a little forward. The best way is that use the first and second finger, and use finger knuckle as a lever in order to pull the crown out with possible little force. You can feel a little "click"! Now, you can set the time by winding it anti-clockwise. It would wind the forward hour and minute hands until you set the right time. When the time is set, push the button back and screw the crown clockwise with a few rounds in order to ensure whether it is screwed back tight.

Q14: HOW DO I SET THE GMT & LOCAL TIME?

A14: GMT means that Dual Time Zone. It usually uses a 24-hour clock instead of a 12-hour clock which we normally use. GMT can be set with two time zones which it is respectively a local minute-hour hand time zone and a GMT (sometimes red) arrow second time zone. In order to adjust time, please follow the instructions as follows: 1. Please does not wind the crown anti-clockwise softly and slowly until it is loosen up. There are two steps about pulling out the button stem. Please does not use too much force here and please make sure that you do it lightly and carefully. 2. STEP ONE is that set the GMT second time zone. STEP TWO is that set the local time. Pull once is that set GMT and date by winding the button clockwise and anticlockwise respectively. Pull twice is that set local time. If pushing the crown once, it will be brought back to GMT setting. If pushing it twice, it will be brought back to normal position. You can wind it back clockwise while pushing it back softly to secure the crown on the watchcase. 3. Set local time FIRST and then set GMT SECOND time zone. When you set local time, GMT time will also be changed at the same time

Q15: I HAVE A QUARTZ WATCH (BATTERY OPERATED), WHEN DO I NEED TO CHANGE THE BATTERY?

A15: The useful time of a new battery will be normally two years. Depends on time of the last replacement, you could probably need to change the new battery within two years.

Q16: I HAVE A WATCH WITH DATE, HOW DO I CHANGE THE DATE?

A16: If you want to change date and time, you will need to do the following. If you have a screw-in crown, such as Rolex, you will need to wind the crown anti-clockwise for a few rounds until the crown is loose. Then you need to pull the crown out softly by using your thumb nail and first finger nail. Please do this softly in order to avoid that the stem is broken. You should feel a "click" here. There are two steps should be understood when you pull the crown out. The first step is that set the date (and Day if you have a Rolex day-Date). The second step is that set the local time (see details in Q2 and A2). You can only set forward Date by winding the crown in one direction. When you have done setting of date and time, please push back the crown, and wind it clockwise for a few times in order to lock it.

Q17: WHAT IS SCREW-IN CROWN? WHAT IS THIS DIFFERENT FROM OTHERS?

A17: A Screw-in crown will lock into the case of the watch when you wind the crown clockwise forward the watch case. It will be tighten when it is screwed tightly. Most Rolex watches use Screw-in crown. When you want to wind your watch, you will have to un-lock the crown by winding the button of anti-clockwise until you see the crown comes out a little forward from about 1.0 to 1.5 mm. Please do not force the crown to come out. Because of the item link of the watch will be easily broken. When the crown comes out, you can wind it to adjust time, date and day which are similar with other watches. In order to lock it, please wind it slowly and push it toward the watch until it is locked tightly. Please do not use extra force if it is tight! For most other non screw-in crown watches, you just wind it to adjust time, date and day that do not need to un-screw the crown

Q18: WHAT IS A RECESSED PUSHER? HOW IS IT DIFFERENT FROM THE PUSHER BUTTONS THAT ARE NOT RECESSED??

A18: Recessed pushers are button that are designed in a way, which the button is inside the watch body in order to execute appearance purpose. In many times, there are too many push buttons on the watch. Therefore, making of recessed pushers will help to save space and take it more desirable in looks. Normally, the functions of recessed pushers are that set date, year or day, etc. Trough use a ball-point pen to push the recessed pusher and then release fully, make it change accordingly. Repeat the process until you set the right information. Please do not push half way or release half way. It will sometimes lead to change half way that make it display the wrong information, and it may damage other mechanical parts in the watch movement.

Q19: I HAVE A ROLEX DAYTONA WITH VALJOUX 7750B1 MOVEMENT WITH FUNCTIONAL CHRONOS, HOW DO I USE THE STOPWATCH FUNCTION?

A19: The Daytona has chronograph buttons, which has a protective-screw lock for protection. This is a unique feature for Rolex Daytona. When you need to push the button, you need to un-wind the protective-screw to the level of the inside button, and then you can push and press the button. You must be sure to push it all the time, and fully release it after pushing. If pushing halfway, it will lead to stop half way and have mechanical problems

Q20: WHAT IS A TACHYMETER AND HOW DOES IT WORK?

A20: It is a scale on the dial. In fact, many sports watches have either the rim or bezel. In conjunction with the second hand, it gives the speed of a moving object. A tachymeter takes a value that can be determined less than a minute, and converts it into miles per hour. For example, a wearer could measure the time that it drives to pass between mile markers on the highway. When the car passes the second marker, the second hand will be pointed to the speed of cars in miles per hour on the tachymeter scale.

Q21: HOW DO I USE THE STOPWATCH FUNCTION ON VALJOUX 7750B1 MOVEMENT IN ORDER TO AVOID ITS DAMAGE?

A21: If you want to avoid damaging about the delicate mechanisms of the Valjoux 7750b1 movement, you will need to follow the instructions below for attention: If your Valjoux 7750b1 has DATE function, please DO NOT ADJUST the date when your time is between 10:00 to 3:00. It will damage insensibly the internal gears if you do that. The BEST WAY is that manually adjusts the time at 6:00, and then adjusts the DATE. If you use the chronograph functions of the Valjoux 7750b1, you will need to make sure that the stopwatch is starting. You press the top pusher button. Trough pressing the same pusher button, you also can STOP the stopwatch. PLEASE REMEMBER: START & STOP is TOP Pusher Button ONLY after you STOP the stopwatch, and then you press the lower pusher button to RESET the stopwatch function. PLEASE DO NOT DEPRESSES the lower pusher button when the stopwatch function is running. ONLY Depress the lower pusher button after you STOP the chronograph. If you follow the instructions carefully, your watch will last up to a long time. Because of the watches are not made in COSC standards, and they are neither made in SWISS GENEVE nor stamped, the watches cannot last naturally a lifetime. Please remember that a replica is always a replica. But can enjoy them at a part of the cost. These perfect replicas can be a joy to wear, aren’t they? In some additional 7750/7750b1/7753 information*, please read them before you play with your watch that has above movements.

1. How do you set date on 7750 or 7753 or 7750b1 or any movements with date chrono/ automatic? Please do not activate the chrono until you have done all these steps as mentioned. When you receive your piece, please remember to hand wind the piece about 50 rounds, so that generate enough power reserve. Then you shake the piece that like a "mad cow" for 3-4 minutes in order to generate more power reserve (If necessary). Then pull the crown out to adjust manually the hour hand in order to determine the am/pm. See the change of date, and then you will know that use the am/ pm. Please make sure you know that use the am/ pm before you proceed, and please make sure you never adjust the date between 10pm-3am, ever!!! Please do not ask me why it just works in this way. If you adjust between 10pm-3am, the date will jam or go half way. After you have confirmed the am/ pm, you can adjust the crown in order to get the desired date that you want. Because of the timer hand is reset back to zero, it is pure luck that you may have perfect reset, or less than perfect reset. My Genuine Rolex Daytona did not reset back to zero after 3 months. By the way, if you make sure everytime that you activate chrono, you will have enough power reserve. Have fun!!! Some more advices: Unscrew or pull out the stem completely so that the second hand (hand feature) pauses/stops. Push the top button which controls the stop watch feature. Keep pushing it until it goes all the time, which stop pushing it when it hits zero (12:00) on the watch face. Then screw in/push in stem when the second hand begins to move again in order to push the stop watch feature button (top one), and let the stop watch run for a few seconds (about five or ten) that push it one more time to stop it. Now, push the bottom button (reset button), so that the stop watch hand will rewind perfectly to the zero/12:00. If the watch gets bumped, it sometimes makes the stop watch hand move inside the watch. Therefore, it doesn’t rewind to zero/12:00. However, I have stated above which is fixed in every time.

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